NoScrubs is a the fastest, most affordable laundry delivery service that’s ever existed. Americans spend 50 billion hours per year on the chore (equivalent to 75,000 lifetimes!).

Previous laundry delivery services were limited by a) high cost b) slow turnaround and c) limited geographic scale. So the price point and geographic limitations made them not broadly applicable. Of course there are laundromats and delivery services, but they're all severely limited. No Scrubs is using decentralized laundry locations to offer a quality of service and price point on laundry delivery that has never been possible before. Our mission is to rid the world of the chore of laundry. If you’re up for the challenge and ride of your life, consider joining us.

We're at the ground floor startup stage. Founder/CEO (Matt, writing this👋) was previously cofounder/CEO of AdQuick.com (Zillow for billboards), worked at Amazon Flex, and was the ~20th employee at Instacart. Su (cofounder/Head of engineering) has been starting companies and writing code for a decade.

The role

We’re looking for a Head of Operations to continuously improve our customer experience, network of dark laundromats, and wrangle the inevitable projects that come with an early stage startup. Google “Earnest Shackleton job posting” - this is the modern day equivalent :)

Values & Qualitative:

• Customer Love: staying customer obsessed, anticipating customer needs, and listening attentively to every customer signal will get us far
• Touch Grass: no one is above any task at the company
• Ownership & bias to action: we have far too much to do to have people waiting for assignments. Proactively identifying and taking on projects is paramount to execute fast. Mistakes of commission are 100% fine (most things are two way doors), but mistakes of omission are not ideal

Below are some of the known areas of ownership. Step 1 - get in touch with us if you’re interested :)

Compensation will be significantly equity-weighted.

Ops Role Overview