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User Experience (UX) Writer

Pingboard
Pingboard
Job Functions:
Product
Employment Types:
Full-time
Locations:
Austin, TX, USA; Remote; Remote, OR, USA
Compensation:
USD per year
Posted on:
01/12/2022
Pingboard is looking for a talented UX Writer who loves effective, spirited copy. We believe words matter. In this critical role, you’ll work closely with the product team to craft fantastic user experiences and product marketing to ensure that customers are informed, engaged, and ultimately, successful. Pingboard connects, celebrates, empowers, and aligns employees at growing companies. Our close-knit, quirky team of 34 is passionate about increasing trust & transparency at outstanding organizations around the world. Our goal as a product team is to thoroughly understand customer pain points and collaboratively craft innovative solutions. We work in 6-week seasons utilizing the Shape Up approach. You’ll be a significant contributor at every step in the process: product discovery, shaping the solution, building features, and sharing them with our customers. This role reports to our VP of Product. Pingboard is committed to building an inclusive team with diverse backgrounds and life experiences. Please apply even If you don’t meet 100% of the qualifications listed! This full-time position is available in the U.S. remotely. You’re excited about this role because it includes: Content design for new features Web and mobile UI copy and in-app messages Product and transactional emails Feature announcements, release notes, and app store content Newsletters Help center content and internal message briefs and for new features Product-focused marketing content and blog posts Championing (and evolving when needed) our style and voice Ensuring marketing content is consistent throughout the user journey Editing content from coworkers and freelancers as needed Deeply understanding our customers, especially People Ops Leaders, and the problems they are solving with Pingboard We’re excited about you because you: Have 2+ years of product and UX/UI writing experience Can share a portfolio demonstrating engaging content that serves users Have an exemplary grasp of grammar and usage, and are comfortable breaking the rules when it works Have strong editing skills Prioritize empathy and clarity Know how to adapt tone to the audience and context Solicit feedback, listen to it, and act on it Communicate well—clearly, kindly, often—within your team and with others Extra credit You have opinions about the latest AP Style updates You’ve honed your screenshot and GIF-making skills You have a degree in English, Journalism, or something similar To support you in your work, we offer: Competitive salary and equity stake in the company Medical, dental and vision coverage Company paid life and disability insurance Open vacation policy and 13 company paid holidays Generous paid parental leave 401K with matching - no vesting Monthly home office stipend to run your office Annual work from home stipend to set up your office A commitment to our values: We’re transparent, we’re challengers, we’re here to grow, and we believe our differences are our strengths An encouraging environment where you can be your authentic self Supportive leadership that will help you grow and do your best work A focus on results, not long hours
See more positions at Pingboard