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Senior Contracts Manager

Aunt Bertha

Aunt Bertha

Austin, TX, USA
Posted on Saturday, December 9, 2023
We’re changing the way people connect to social care.
At findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers.
Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.
As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.
We are looking for a talented, experienced and team-oriented Senior Contracts Administrator to join us at our findhelp office in Austin! You will play an instrumental role in capitalizing on achievements to date, and be part of creating a world-class legal team. This role works with stakeholders across the organization, customers, contractors, suppliers and external entities of all types (including governmental entities and non-profits). This role reports to our Senior Counsel. If you're looking to join a wonderful team with dynamic and evolving tasks to help support the mission of findhelp, we would love to talk with you!

Responsibilities and Duties:

  • Guide and support teams across the organization to review, draft, revise, negotiate and finalize agreements for internal/external customers and organizations (public, private, and governmental entities)
  • Collaborate with internal teams to ensure contracting and other matters are compliant with applicable laws, regulations, internal policies, procedures and goals
  • Support the review and response for RFPs
  • Drive the continued development, improvement, training and implementation of scalable processes across the organization
  • Provide stakeholders with deal analysis and visibility into contract complexity
  • Advise sales on deal structures, pricing strategies, commercial terms, and approvals
  • Partner with Sales to ensure opportunities are properly created and tracked in HubSpot, including stage, probability, booking amount, and various other required fields
  • Craft intelligent deal structures that increase revenue while mitigating contractual risks
  • Partner with Sales to craft contractual language to ensure transactions comply with revenue recognition and business operational policies
  • Monitor deal progress and support Sales with closing bookings


  • 10+ experience in related field preferred or equivalent work experience (preferably in the tech environment)
  • SaaS, cloud computing, enterprise software, data privacy, e-commerce experience
  • Experience with legal support related to web-based technology platforms (technology agreements, social services, healthcare, and government entities helpful)
  • Successful customer-facing and other external-facing negotiation experience
  • Strong attention to detail
  • Ability to triage, prioritize and manage competing priorities with a high volume of tasks
  • Proficiency with Apple, Microsoft Office, Google Suite, Adobe, and various e-signing systems
  • Familiarity and experience using contract management and task management applications
  • Strong technical skills using JIRA, HubSpot
Perks at findhelp
•401k & stock options
•Free food and onsite gym at our Austin HQ
•Paid parental leave
•Competitive PTO & 10 paid holidays
•Health, dental, and vision insurance
•Pet-friendly office with attached dog park at our Austin HQ
•24/7 access to telemedicine and counseling
•Book Purchasing Program
We’re building a diverse, inclusive team
You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities.
Here are some of the ways we support our staff:
•Culture Committee
•Leadership Development Training
•Paid Volunteering Time