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Executive Operations Manager (Shop Houzz)

Cart.com

Cart.com

Operations
Texas, USA · California, USA · Remote · Remote
Posted on Aug 20, 2025

Job Description:

Who We Are:

We’re Shop Houzz powered by Cart.com, one of the fastest growing commerce enablement companies in the world. Ten years ago, Shop Houzz began as part of Houzz.com, helping homeowners connect with top-tier renovation and design professionals. Recently, we joined forces with Cart.com, combining eCommerce excellence with a passion for home transformation.

With a growing team of 50+ employees, we’re building the ultimate online marketplace for household needs—blending style, function, and innovation.

So if you're ready to join a company that’s small enough to move fast but backed by big vision and resources, Shop Houzz is your next home. Sound like you? We’d love to hear from you.

Shop Houzz Fast Facts:

  • 50+ employees and growing

  • Remote First Company

Cart.com Fast Facts:

  • 6,000+ customers worldwide

  • 2000+ employees globally

  • 18 warehouses nationwide, totaling over 10 million square feet of space

  • Headquartered in Houston, TX with international offices in Mexico and Poland

Our values:

Shop Houzz is building a company that is committed to living out these 6 core values:

  • Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.

  • Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.

  • Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.

  • Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.

  • Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.

  • Remember to be human: We work hard, but we leave room for the people, places and things that we love.

This position is open to applicants or individuals who are located in or willing to move to AZ, CA,CO, CT,DE,FL, GA, HI, IL, IN, KY, MD, MA, MI, MS, NE, NV, NJ, NY, NC,OH, OR, PA, SC, TN, TX, UT, VA, WA.

The Role:

The Executive Operations Manager works directly with the Shop Houzz CEO to set and align priorities, collaborates with department heads to drive execution, and reports back progress, risks, and successes, ensuring the vision translates into actionable, measurable outcomes and that strategic priorities are tracked and delivered across the organization.

What You’ll Do:

  • Translate CEO priorities into clear, actionable project plans and maintain a live tracker to monitor progress

  • Drive accountability by following up on deliverables and escalating risks or blockers as needed

  • Lead weekly leadership syncs to ensure cross-departmental alignment and momentum

  • Communicate key decisions from executive meetings and facilitate smooth handoffs between teams

  • Identify operational bottlenecks and implement process improvements through refined SOPs and KPI tracking

  • Align the CEO’s calendar with strategic goals and prepare agendas and briefing materials for key meetings

  • Manage special projects, including confidential initiatives and vendor relationships, from concept to execution

  • Draft internal communications and flash reports that keep teams informed and aligned with executive priorities

Who You Are:

  • Experienced operations professional with a strong track record of supporting executive leadership and driving cross-functional alignment

  • Strategic thinker with the ability to translate high-level vision into actionable plans and measurable outcomes

  • Skilled communicator who can confidently engage with senior stakeholders and department heads

  • Adept at identifying risks, tracking progress, and ensuring accountability across teams

  • Proficient in project management tools such as ClickUp

  • Comfortable working in a fast-paced, dynamic environment with shifting priorities

  • Highly organized, detail-oriented, and proactive in problem-solving and execution

What You’ve Done:

  • Successfully partnered with C-suite executives to set and manage strategic priorities across departments

  • Led cross-functional initiatives that improved operational efficiency and team alignment

  • Developed and maintained reporting frameworks to track progress, risks, and outcomes

  • Facilitated regular executive updates and ensured timely delivery of strategic goals

  • Implemented scalable processes to support organizational growth and performance

  • Collaborated with department leads to ensure consistent execution of company-wide initiatives

Nice to Haves:

  • Experience in a high-growth startup or eCommerce environment and exposure to financial planning, budgeting, or resource allocation

Currently, Shop Houzz by Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

#LI-CS1

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.