Staff Product Designer
ClosedLoop
About ClosedLoop + Healthy
At ClosedLoop, we believe the future of healthcare is personal, proactive, and powered by AI. Known for our award-winning healthcare data science platform, we’ve spent years helping health systems, payers, and providers predict and improve outcomes for millions of people. Now, with the launch of our consumer-facing app, Healthy, we’re bringing the same AI excellence directly to individuals—supporting real people in understanding their health, managing chronic conditions, and living longer, healthier lives.
We’re not just building tools. We’re building a better experience for people navigating tough, often invisible health challenges. From tracking symptoms and interpreting labs to helping users make sense of wearable data, Healthy makes healthcare feel more human—and a little less overwhelming.
Why work with us?
Our work has already changed the game. We beat out more than 300 teams—including IBM, Deloitte, and Mayo Clinic—to win the CMS AI Health Outcomes Challenge in 2021. And in 2025, for the fourth year in a row, we’ve been named Best in KLAS for Healthcare AI, one of the industry’s highest honors based on customer satisfaction.
But we’re just getting started. As we expand our reach into consumer health, interns have the opportunity to work at the intersection of data science, AI, public health, product design, and behavior change. You’ll get a front-row seat to real-world impact—and the chance to shape what healthcare looks like for the next generation.
We’re passionate about using technology to do good—and we’re looking for curious, mission-driven minds who want to make a difference.
Ready to help reinvent healthcare? Let’s build it together.
About the Team
Built and based in Austin, Texas, we are a team of “Closers” who are passionate about changing the future of healthcare. With numerous accolades in our trophy case, we have been repeatedly recognized by the Austin Business Journal as a “Best Places to Work” and Built In as a “Best Startups” for our culture and employee-centric programming.
We believe that diverse teams are stronger teams and understand that building for the future includes embracing and honoring different backgrounds and experiences. Doing so creates the foundation for our ability to build systems that drive unbiased outcomes.
We strive to create a supportive team high in rigor, with a constant improvement mindset. We believe that teams high in trust innovate faster and better, collaborate more effectively, and love their work more. If this sounds like a place where you can see yourself building for a future that transforms healthcare, we’d love for you to join us!
About the Role
We’re looking for a Staff Product Designer to lead design across our consumer app, Healthy. This is a critical role focused on helping us achieve product-market fit by crafting delightful, effective experiences rooted in user needs. You’ll help shape the brand and design system, drive the product’s UX strategy, and partner with cross-functional teammates to deliver innovative, high-impact features.
Responsibilities
- Lead end-to-end product design for Healthy—from research and discovery through high-fidelity execution
- Conduct generative and evaluative user research using methods like interviews, journey mapping, diary studies, and usability tests
- Translate insights into clear, compelling design hypotheses grounded in Jobs To Be Done and real-world behavior
- Create North Star visuals, prototypes, and detailed interaction designs
- Collaborate closely with product, engineering, and data science to ship new features and iterate quickly
- Help grow and evolve our design system and visual language
- Bring a user-centered mindset to every step of the product development process
- Communicate design rationale clearly, get stakeholder alignment, and advocate for quality across the board
You might be a right fit if you’re …
- Have 8+ years of experience designing consumer digital products, ideally mobile-first
- Have led the design of a product that achieved product-market fit
- Know how to balance beautiful visual design with usability and business goals
- Can work independently and collaboratively in a fast-paced, startup environment
- Love solving complex problems with elegant, user-friendly solutions
- Are fluent in Figma and experienced with user research tools
- Have a strong portfolio that demonstrates product thinking, interaction design, and storytelling
- Prefer data-driven decision-making but don’t lose sight of the human
Bonus points if you have …
- Designed patient-facing healthcare or wellness products
- Helped define or evolve a brand identity
- Contributed to a robust design system
Why this role is where you want to be …
- Real Impact: You’ll help shape how people navigate their health in real life
- Ownership & Influence: This isn’t just a design role—it’s the opportunity to work with leaders throughout the organization
- Exceptional Team: Work with leaders who are thoughtful, kind, and sharp
- Award-Winning Product: Healthy is already turning heads—and hearts
- Mission-Driven Culture: We’re here to make healthcare better. Full stop.
The fine print:
- We have a strong preference for individuals based in our Austin, TX headquarters who are comfortable with our in-office work culture. We offer relocation assistance to new employees relocating to Austin.
- At this time, ClosedLoop is unable to provide visa sponsorship. Candidates must be authorized to work in the United States without the need for sponsorship now or in the future.
- A few words on our approach to recruiting: We will never ask an applicant for sensitive or personal financial information during any stage of the recruitment process. We advise all applicants seeking employment with ClosedLoop to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing ClosedLoop should email hr@closedloop.ai