About HTX Labs

Since 2017, HTX Labs has been on a mission to accelerate the future of learning, employing immersive software training solutions and content development services for the Department of Defense to elevate the level of proficiency and preparedness of today's warfighter.

HTX Labs developed the EMPACT® Immersive Learning Platform to address a growing need to modernize training, improve safety, maximize operational efficiency, and build resilience and readiness across the defense industry.

HTX Labs is dedicated to driving learning innovation, providing the necessary digital infrastructure to empower users to easily create, deploy, measure, and sustain mission-specific, immersive training programs anytime, anywhere, on any device, with anyone, at scale.

Description

We are looking for an experienced account manager with a strong military background and a proven record of developing and executing strategic initiatives to expand our presence across the US Air Force. We are looking for someone with a passion for delivering premium training solutions that meet the current and future training needs of our US Air Force. If this sounds like you, keep reading.

Our Strategic Account Manager for the USAF will be responsible for knowing our USAF customers and for expanding our existing presence across the US Air Force and US Space Force (aka, the DAF). The perfect candidate will be someone who has a strong commitment to the US military and extensive experience engaging at appropriate levels across the US Air Force. This role will initially have a focus on expanding current customer opportunities followed by identifying additional opportunities across the broader Air Force (and Space Force).

What’s in it for You

• Join a well-positioned non-traditional small business in a current growth phase looking to expand across the US Air Force
• Work in an emerging technology space that has great opportunity for expansion
• Use your experience to help build a world-class US Air Force account management team that will heavily influence company outcomes
• Unlimited PTO, paid holidays, health, vision, and dental coverage, and 401(k) match

Responsibilities

• Build relationships: Develop and maintain long-term relationships with current and prospective USAF customers
• Identify opportunities: Research and assess USAF customers to identify opportunities for growth
• Create solutions: Offer creative immersive training solutions and leverage partnerships to achieve goals
• Generate revenue: Work to generate new revenue and ensure existing customers remain satisfied
• Provide insights: Provide valuable insights into what USAF customers want and need to assist and guide product development

Qualifications

• Experience in a Strategic Account Management role for the US Air Force
• Direct experience providing immersive training solutions
• Ideal candidate would also have experience selling to the US Space Force
• Strong background in the US military
• Excellent leadership, communication, interpersonal and customer service skills
• Great strategic planning, organizational and creative thinking skills

This is a full-time position

Work Location: Remote with travel, including conferences and onsite engagement with customers

Reporting Structure: Reports directly to the VP of Growth

We’re constantly working towards making HTX Labs the best place to work, for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community. We celebrate uniqueness and whatever makes you, you and encourage everyone who wants to help us transform the way the world learns, to join us on our journey. We value all types of experiences. If you don’t think you quite meet every qualification, we’d still love to hear from you.

htx.recruiting@htxlabs.com