SUMMARY

As a RealPage Contact Center Associate, you're at the forefront of every customer experience, bringing energy and enthusiasm to connect with clients. Your main goal is to turn every interaction into a winning encounter. You'll be the friendly voice guiding our clients, building relationships, and delivering top-notch service. If you're excited to work in a dynamic environment where each interaction counts, join us!

PRIMARY RESPONSIBILITIES

• Scheduling visits to our communities.
• Interacting with callers in a professional and enthusiastic manner.
• Providing accurate information about amenities and apartments.
• Responding promptly to inquiries.
• Addressing issues according to company guidelines.
• Meeting quality standards and productivity goals.
• Following company policies and schedules.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

• Ability to work flexible shifts, including nights, weekends, and holidays.
• Enthusiasm for learning in a fast-paced setting, suitable for recent graduates or career changers.
• Strong communication skills, both written and verbal.
• Knowledgeable in computer use and typing proficient.
• Reliable attendance during assigned shifts.