SUMMARY

The Billing Specialist services as a key resource in the Commercial Order to Cash Operations in the research of complex items related to client contracts, details, and billing.

PRIMARY RESPONSIBILITIES

• Maintain operational and specific product line knowledge with the ability to translate and correlate this data to billing practices
• Researches the delivery rules for each client and updates those delivery rules when contracts are updated
• Research customer agreements and addendums that outline the key rates, terms and conditions Interpret contractual terms and process billing related transactions in accordance to such terms
• Assist in mid-month and month end close duties to ensure accurate and timely billing close
• Cultivate internal and external relationships to gain new knowledge and competencies

QUALIFICATIONS

• A minimum of 2 years of invoicing and/or billing experience is preferred
• Excellent communication skills; ability to interact with numerous facilities and facility departments
• Strong research skills
• Ability to work independently, achieve tight deadlines and take initiative on multiple projects
• Knowledge of internal control concepts related to high transactional/billing environments
• Demonstrate patience and overall courteous behavior when working with internal and external customers
• Strong organizational ability; must be able to handle multiple tasks simultaneously; detail orientated
• Must be a self-managing, motivated individual and have the ability to work in a deadline driven environment

KNOWLEDGE/SKILLS/ABILITIES

• Intermediate knowledge in Excel
• Strong communication skills
• Handles well under pressure
• Some Analytical Skills
• SalesForce Knowledge is recommended