SUMMARY

RealPage is looking for a Senior Business Transformation Analyst with a Consulting mindset to collaborate with internal stakeholders to analyze business processes, identify areas for improvement, and implement strategic changes. Responsibilities include conducting assessments, developing recommendations, and facilitating organizational change. Strong analytical skills, project management, and the ability to work with diverse stakeholders are essential.

PRIMARY RESPONSIBILITIES

The Senior Business Transformation Analyst is responsible for identifying business problems and implementing data-driven solutions to improve organizational performance. Key responsibilities include:

• Problem Identification: Conducting research, root cause analysis, and assessments to identify business pain points, areas of inefficiency, and potential areas for improvement.
• Data analysis: Analyzing data to understand patterns, trends, and root causes of business problems. Utilizing data visualization tools and statistical analysis to communicate insights effectively.
• Solution Design: Developing innovative, data-driven solutions to address business problems. Designing, testing, and iterating business process solutions that are corrective and preventive using agile methodologies.
• KPI Design: Understand the telemetry available and create measurable Key Performance Indicators to track the success of solutions and ensure they meet desired outcomes.
• Stakeholder management: Building relationships with stakeholders to understand their needs, gather requirements and communicate project updates.
• Project Execution: Work with a Project Manager (or in some cases play the role of a PM) to lead cross-functional teams to ensure successful project delivery and the achievement of business goals.

The ideal candidate for this role will have strong analytical skills, strong critical reasoning skills, excellent business acumen, and experience in data analysis and project management. A background in business transformation, continuous improvement or related field is preferred. Exposure to Multi-Family Rental Property management vertical is preferred. Exposure to Product Delivery and Software Quality Assurance is preferred. This is a high visibility position where you will often be interacting with senior leaders of the company. We are looking for candidates with strong analytical skills combined with the ability to communicate complex topics visually, and simply.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

• Bachelor’s or Master’s Degree in a relevant field such as Business, Economics, Data Science, Industrial Engineering or Computer Science

• With a least 5 years’ experience delivering in a Business Analyst role within a Business Transformation or Business Consulting setting.

• Strong analytical skills, including proficiency in data analysis tools such as SQL or Python or advanced Microsoft Excel Skills
• Experience with data visualization tools such as PowerBI
• Robust experience in Process Mapping and Process Re-engineering methodologies such as Value Stream Mapping or Lean Six Sigma techniques such as DMAIC etc.
• Excellent written and verbal communication skills, including the ability present complex data insights to a non-technical audience.
• Ability to think creatively and develop innovative, data-driven solutions to business problems.
• Ability to understand the inter-workings of various business functions.
• Experience in defining and tracking KPIs to measure success of business transformations.
• Detailed and process oriented; with ability to work on both strategic and tactical initiatives.
• Proven ability to quickly build rapport and credibility with multiple stakeholders across the organization at every level.
• Excellent communication skills (verbal and written), with the ability to actively listen, influence, negotiate and coach.
• Proven project and time management skills with ability to thrive in a fast-paced, team environment and handle multiple tasks simultaneously.
• Work through ambiguous situations, being able to develop frameworks and structures to define problems and construct execution plans that are achievable and pragmatic.
• A passion for continuous improvement and driving business transformation initiatives.
• Must be wailing to work in a fixed night shift schedule
• Must be flexible in terms of work arrangements (On Site, Home or Hybrid)

CORE TRAITS REQUIRED

• Ownership/Accountability to lead projects towards business objectives.
• Learning mindset with ability absorb broad relationships and interdependencies of people, process and systems.
• Data driven Analytical and 360 thinking.
• Planning/Organization/Communication/ Foster Collaboration.