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Billing Specialist II

IDECO

IDECO

Cebu City, Cebu, Philippines · Cebu City, Cebu, Philippines · Fairfax, VA, USA · Philippines · Remote
Posted on Jan 17, 2025

SUMMARY

As an Engineer II, you will report to the Senior Manager and bring 4 to 7 years of experience as a Site Reliability Engineer (SRE). You will have expertise in open-source tools, telemetry, monitoring, and CI/CD tools such as TFS, Azure DevOps (ADO), and Jenkins, including creating and troubleshooting new build/release pipelines. This role requires flexibility to work in shifts and involves managing Linux systems, cloud environments, automation, and SRE processes while ensuring reliable and secure operations.

PRIMARY RESPONSIBILITIES

  • Provide systems support for Linux environments, including server deployment, monitoring, and maintenance.
  • Manage cloud infrastructure with at least 2+ years of experience in AWS, OCI, or GCP.
  • Utilize Ansible and Ansible Tower for automation (Playbooks, Inventories, Scheduling, Repository Management).
  • Work with clustering technologies, server farming techniques, and load-balancing tools such as F5 Big-IP.
  • Implement disaster recovery techniques, including backup, restoration, replication strategies, failover, and recovery.
  • Use CI/CD tools such as Azure DevOps (ADO) and IaC tools like Terraform to streamline processes.
  • Configure and maintain tools like Apache, Samba, FTP, NFS, and LDAP.
  • Employ automation technologies for rapid deployment of server builds and software releases.
  • Collaborate with teams and stakeholders to guide projects and ensure solution delivery.
  • Mentor team members and provide governance and oversight on implementation.
  • Demonstrate project management skills and the ability to work overtime when necessary.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

  • Strong troubleshooting skills and the ability to learn and adapt to new technologies.
  • Excellent communication and collaboration abilities.
  • Subject Matter Expertise (SME) in build/release pipelines, automation, and container-as-a-service (CaaS).
  • Hands-on experience with automated builds, releases, and deployment processes.
  • Knowledge of industry standards for efficient and quality delivery and deployments.
  • Experience creating and reviewing deployment plans, scheduling installations, and ensuring smooth upgrades.
  • Proficiency in aligning IT security and IT operations teams to maintain safe and secure processes, including DevOps workflows.
  • Familiarity with clustering technologies, server farming, and load balancing tools.
  • Expertise in disaster recovery methods, including replication strategies and failover techniques.
  • Demonstrated leadership in analytical and design activities aligned with organizational standards.