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Information Technology Administrator

Paradromics

Paradromics

IT
Austin, TX, USA
Posted on Tuesday, October 24, 2023

We are seeking a highly skilled and experienced IT Administrator to join our dynamic team and support the organization’s technology infrastructure. The ideal candidate will have experience with network as well as end-user support including a proven track record of successfully managing and optimizing IT infrastructure. As an IT Administrator at Paradromics, you will play a pivotal role in ensuring the smooth operation of our organization's technology environment, supporting end users, and ensuring data security. If you are a proactive, tech-savvy professional who enjoys problem-solving and staying up to date with IT trends, we want to hear from you.

Responsibilities

  • Provide technical support for hardware and software issues, including troubleshooting, repairs, and software installations on employee devices in a timely and professional manner
  • Provisioning computers and software for new or existing users
  • Serve as administrator for various systems to create, modify, and deactivate user accounts, manage permissions, and ensure proper access control to company resources
  • Support end users as needed on both Google and Office 365 Suites
  • Provide after-hours support as needed
  • Manage and maintain the company’s network infrastructure, including switches, routers, firewalls, and other hardware to ensure reliable and secure connectivity for all corporate users
  • Develop and implement IT policies and procedures to support the operational needs of the organization
  • Maintain and enforce security and backup strategies/policies
  • Manage software updates, patches, and system upgrades to keep all systems up-to-date and secure
  • Maintain an inventory of IT assets and manage procurement as needed
  • Interact with IT vendors, negotiate contracts, and oversee vendor relationships to ensure service quality and cost-effectiveness
  • Assist with building and facility management requests, including the buildout of new facilities
  • Collaborate with team members on various IT projects

Qualifications

  • Bachelor’s degree in information technology or related field, preferred
  • A minimum of 5+ years of experience as an IT Administrator or similar role
  • Experience in the administration of Google Suite and Microsoft 365 Suite
  • Strong knowledge of network protocols, systems administration, and cybersecurity
  • Strong technical skills, with proven ability to troubleshoot and resolve complex IT issues
  • Experience supporting computer systems tied to scientific and production equipment and machinery
  • Excellent communication skills, with the ability to explain technical concepts to non-technical team members
  • Ability to work independently and collaboratively in a fast-paced environment
  • Ability to adapt to change quickly with a willingness to learn new technical skills
  • Strong organizational skills, with the ability to prioritize tasks and work independently
  • Certifications such as CompTIA A+, Network+, Security +, and VMware Certified Professional are a plus

Paradromics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.