Customer Success Manager
We’re looking for a founding to work with our customers from the moment they sign the sales order to successful implementation and customer referenceability.
This is not a plug and play position where the rules and guidelines are already established and well-worn, and you are expected to fit in and follow the procedures. You will be the point person responsible for owning and improving our customer success playbook. This is an excellent opportunity for someone who is a creative go-getter, and wants to make their mark by pioneering methods and techniques to be used by future hires who are going to work for you and implement your playbook.
This role is instrumental in making sure our customers get up and running on the Verimos product, successfully roll the product out to their entire workforce, and begin realizing revenue. The position reports directly to the CEO of the company.