Overview: Zenus AI is the leader in ethical facial analysis. Our solutions measure foot traffic, dwell time, demographics, and energy for in-person experiences.

Organizations of all sizes use our data reports to validate ROI and make informed design changes. We deploy our AI models on custom-made sensors that protect people’s privacy.

Introduction: We seek a commercial operations associate in Austin, Texas. This role serves as a force multiplier for the CEO, focusing on the operational execution of our sales and partnership cycles.

The ideal candidate will have a background in agency account management or client services, bringing the ability to manage complex, custom scopes of work in a fast-paced environment.

Instead of cold calling, you will focus on "middle-of-the-funnel" execution: Drafting scopes, managing the CRM, and navigating partner logistics to ensure deals close efficiently.

Key Responsibilities

Deal Operations & Scoping (40%)

• Manage the creation of quotes, scopes of work, and sales orders using internal templates.
• Review floor plans and technical requirements to generate accurate pricing and coverage estimates for clients.
• Complete Vendor Risk Assessment reviews, security questionnaires, and vendor registration forms to ensure seamless deployment without CEO intervention.
• Ensure all deal stages, values, and contact details are accurately maintained in CRM (Pipedrive) to support reliable forecasting.

Executive Support & Documentation (30%)

• Attend high-level meetings with the CEO to document action items, technical constraints, and next steps.
• Draft follow-up correspondence and client communications for leadership review to ensure a timely and professional response.

Partner Operations (20%)

• Manage the schedule and logistics for recurring partner activities that drive business, such as setting up joint webinars and drafting partner newsletters.
• Ensure these recurring touchpoints happen on time, every time, so Zenus AI remains top-of-mind with our channel partners.

Process Improvement (10%):

• Identify bottlenecks in the sales administration process and draft Standard Operating Procedures (SOPs) to increase team velocity.

Required Qualifications

• 2–4 years of experience in agency or project roles (e.g., account coordinator, project coordinator, or junior account manager).
• Demonstrated ability to manage "custom" projects where every scope requires attention to detail.
• Proficiency with CRM tools (pipedrive preferred), Google Workspace, and Slack.
• Strong written communication skills with the ability to draft professional emails on behalf of leadership.
• Ability to work out of our Austin, TX location for shadowing and training.

Personal Attributes

• High "Clock Speed": Able to manage multiple active deals simultaneously without losing track of details.
• Process-Oriented: You find satisfaction in organizing chaos and ensuring data accuracy.
• Thick-Skinned: Comfortable navigating friction with external partners or vendors to get the job done.

Contract Details

• Structure: Up to 40 hours/week. Monthly invoicing.
• Compensation: $30 - $40 per hour (based on experience).
• Conversion: A performance review will be conducted at the 90-day mark to discuss conversion to a full-time employee with benefits and equity participation.

How to Apply

• Please submit your resume and if you would like to stand out, please fill out this Google Form: https://forms.gle/9eAvUTjX2e7qF5Vd8